Our goal here at Bada Baby is to get your orders shipped (and your babies' booties smooth) as quickly as possible. That’s why we offer $3.99 flat rate 2-5 day shipping on all orders and FREE shipping on orders over $50! These offers are automatically applied at checkout.
Please allow up to 48 hours for your order to be fulfilled and sent out (though we're usually faster). All orders are shipped either United States Postal Service or UPS, depending on the shipping method that you select at the time of checkout. The number of days for your selected shipping method is calculated from the time your order is fulfilled.
We're so confident you'll fall in love with your Bada Baby purchase that we offer a 30-day money back guarantee, no questions asked. 30 days begins from the date of receipt. To receive a refund on your purchase, simply email firstname.lastname@example.org with your name, order number, and reason for the return. We'll provide a free shipping label for your return so you can send the items back. Please allow up to five business days for us to process your refund and for a credit to be applied to your original method of payment. If there is a delay with receiving your refund, please check with your credit card company as it may take a few extra days before your credit is posted. If you are still running into issues, feel free to contact us again!
If you received BadaBum! as a gift and the item was marked as a gift when purchased/shipped directly to you, we are happy to issue store credit for the value of your gift.
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